TruDerm Privacy Policy

Our Websites

•  TruDermPa.com,  (https://trudermpa.com)

• TruDermMedspa.com, (https://trudermmedspa.com)

Our privacy policy describes how we protect your personal information when you use our websites and services.

1. Collecting Your Information

Truderm collects information that you provide directly to us, for example, when you create an account, make a purchase, contact us for help with a purchase, or sign up for monthly promotions. This can include your name, email address, mailing address, phone number,  requests, and your payment information.

Personal Data

While using our website services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personal information may include, but is not limited to:

• Email address
• First name and last name
• Address, State, Province, ZIP/Postal code, City
• Internet connection, the equipment you use to access our websites, and Usage Data

Usage Data

Usage Data is automatically collected when you use our services.

Usage Data may include information such as your Device’s Internet Protocol (IP) address, browser type and version, the pages of our websites that you may visit, the date and time of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When you access our services by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device’s unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.

We may also collect information that your browser sends whenever you visit our services or access our services via a mobile device.

Your Health Information

Please do not submit sensitive medical or health information through either of our website contact forms.

This Privacy Policy applies to information collected through our websites and related digital services. Your Protected Health Information is governed separately by our HIPAA Notice.

 

2. How Your Information Is Used

Truderm uses the information collected to:

• Process and fulfill your shopping cart orders
• Send your order confirmations and updates
• Respond to your comments and questions
• Improve our websites and services
• Send you marketing communications (with your consent)

Analytics

We may use third-party service providers to monitor and analyze how our services are used.

• Google Analytics is an internet analytics service that tracks and reports website traffic. Google uses the data it collects to monitor use of our services. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt out of having your activity on our websites made available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript files (ga.js, analytics.js, and dc.js) from sharing visit activity data with Google Analytics.
  For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy

Email Marketing

We may use Your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You can opt out of receiving any or all of these communications by following the unsubscribe link or instructions provided on the email received from us.

We may use our email marketing service providers to manage and send emails to you.

Payments

We may provide paid products and/or services on our websites. In this case, we may use third-party services for payment processing (payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors, whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the PCI DSS standards, managed by the PCI Security Standards Council, a joint effort by brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

SMS Text Messaging

Our SMS notifications are to:

• Remind you of your scheduled surgeries, appointments, or consultations.
• Inform you of upcoming services, payment reminders, and other essential notifications related to Truderm Dermatology.

Opt-In and Consent

By providing your phone number and opting in to our SMS notifications, you confirm that you are the owner or an authorized user of the phone number provided below in this agreement. You further consent to receive recurring automated text messages (SMS and MMS) from us at your phone number regarding your scheduled consultations, account updates, offers, and other important notifications. Consent is not required to make any purchase from us. Message frequency can vary; generally, expect to receive 4-5 messages per month.

Opt-Out Instructions

Your consent to receive automated texts is entirely voluntary. You can opt out at any time:

• To stop receiving messages, reply with “STOP,”  “CANCEL,” “UNSUBSCRIBE,”  to any SMS message sent to you from us.

After you opt out, you will receive a final confirmation message, and no further messages will be sent to your number unless you re-enroll.

Help and Support

If you are experiencing issues with our SMS notifications or need assistance, you can:

• Reply with the keyword “HELP” to any message.
• Contact us directly at support@trudermmedspa.com

Message and Data Rates

Standard message and data rates may apply for any messages sent to you from us and from you to us. Please consult your mobile service provider for details regarding your text plan or data rates.

3. Information We  Share

Truderm does not sell, trade, or rent your personal information to third parties. We may share your information with our service providers who assist us in operating our websites and supporting our business, provided those parties agree to keep your information confidential.

4. Data Security

We use the appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or fraud.

5. Your Rights

You have the right to access, update, or delete your personal information at any time. You can also opt out of receiving marketing communications from Truderm.

6. Cookies

We use cookies to enhance your experience on our websites. You can disable cookies in your browser settings, though this may affect the functionality of either of our websites.

What are cookies? They are small text files placed on your computer to help provide a better user experience. Cookies are used to capture your preferences, store information for features like our shopping cart, and provide anonymized tracking data to third-party applications such as Google Analytics. Cookies generally exist to improve your browsing experience. 

7. Changes To Our Privacy Policy

TruDerm may update our privacy policy from time to time. TruDerm will notify you of any changes by posting the new policy on this page.

 

8. Please Contact Us

If you have any questions about our Privacy Policy, please contact us at 561.331.0721 or support@trudermmedspa.com